Privacy Policy

Effective date: 29.10.2025

Welcome to the QuickVox service (hereinafter referred to as the "Service", "We", "Our", "Us"), a platform that includes chat functions, user content exchange (UGC), etc. We respect your privacy and strive to protect your personal data. This Policy is an explanation of what data we collect, how it is used, and what rights you have.

##1. Definitions

• User (you) is the person using the Service.
• User-generated Content (UGC): Any messages, images, audio, video files, links, or materials that you post, send, or upload through the Service.
• Personal data: any information related to an identified or identifiable natural person.
• Data processing: collection, storage, modification, use, disclosure, deletion of data.

##2. The information we collect

2.1 Personal data provided by you

• When registering an account: name, email address, password, and other contact information.
• Profile information: avatar, alias, description, account settings.
• When using chats/UGC: messages, media files, metadata (for example, sending time, session ID).
• When contacting support: correspondence, IP address, device, information about the problem, email.

2.2 Automatically collected data

• Access logs: IP address, browser/device type, operating system, login time, pages/sections of the Service.
• Cookies and similar technologies: for analytics, function operation, and security.
• Usage data: what functions you use, activity time, interaction with content.

###2.3 Data from third parties

• We may receive information about you from our partners (for example, social services, payment providers) only if you have given your consent or this is required by law.

3. Purposes and legal basis of processing

We process your data for the following purposes:

• Providing access to the Service, account management.
• UGC chat and exchange management, data storage and display.
• Security: prevention of fraud, spam, unauthorized access.
• Analytics and Service Improvement: statistics, improved interfaces.
• Compliance with legal obligations (for example, disclosure at the request of the authorities).

The legal basis for processing may include: the fulfillment of a contract, your consent, legitimate interests (for example, ensuring security) or compliance with the law.

##4. Transfer and disclosure of data

• We can share your data with contractors and service providers who help us with the Service (hosting, analytics, payments) - only to the extent necessary for their functions.
• We do not sell your personal data to third parties without your consent.
• We may disclose information if required by law, court order, or to protect our rights and the safety of other users.

##5. Data storage and deletion

• We only store your information for the period necessary for the processing purposes described above, either while your account is active or in accordance with archiving laws.
• The service provides collection, as well as subsequent recording, systematization, accumulation, storage, clarification (updating, modification), extraction of Information that is personal data of citizens of the Russian Federation using databases.
• If you delete your account, your personal data will be deleted or anonymized, except for those data that we are required to keep by law. The content (UGC) posted by you may remain displayed or be anonymized if its complete removal is technically impossible.
• The functionality and terms of use of the Service may provide the opportunity to post any other information on the Service (if applicable), in addition to those specified in paragraphs 2.1. of this Policy, if it does not contradict the requirements of the law. The Service is not intended to process such information, as well as biometric and special categories of personal data. By posting information about themselves, the User understands that it can be accessed by Users, taking into account the settings of the desired privacy level.
• Cookies are small pieces of data that websites request from the browser used on the User's computer or mobile device. Cookies are stored locally on the computer or mobile device of the Internet user. The Service may collect and process cookies in relation to Users who use the Service through the website.
• The following types of cookies can be used in the Service:
  • strictly necessary cookies: these cookies are necessary for the operation of the website and the provision of the Service to the User; among other things, they allow the Service to identify the User's hardware and software, including the browser type;
  • Statistical/ analytical cookies: These cookies allow you to recognize Users, count their number and collect information such as operations performed on the website, including information about the web pages visited and the content that the User receives.;
  • Technical cookies: These cookies collect information about how the User interacts with the website, which allows you to identify errors and test new features to improve the performance of the Service.;
  • Functional cookies: These cookies allow you to provide certain functions to facilitate the use of the website, for example, to save preferences (such as language and location).

6. User rights

Depending on the jurisdiction, you may have the following rights::

• Access to your data.
• Correction or updating of inaccurate information.
• Deletion of your personal data ("the right to be forgotten").
• Restriction of processing or objection to it.
• The right to data portability.
• Withdrawal of consent to processing (where consent was the basis).
• The right to file a complaint with the supervisory authority.

To exercise your rights, please contact us: support@quickvox.ru (see section 8).

7. Data security

We take technical and organizational security measures, such as encryption, access protection, auditing, and access restrictions, to reduce the risk of unauthorized access, disclosure, modification, or destruction of data.

8. Children and minors

Our service is not intended for use by children under the age of 14 or as required by the legislation of the Russian Federation. If we find out that a child's account has been registered under the specified age without the consent of the parent/guardian, we will delete his data. If you are a parent/guardian and you believe that we have processed your child's data without permission, please contact us.

##9. International data transfer
If we transfer data outside your country to a jurisdiction with a different level of protection, we provide appropriate security measures (for example, standard contractual provisions, certification, an adequate level of protection).

10. Changes to this Policy

We may update this Policy from time to time. We will notify you, for example, through the Service or by email, and publish a new effective date. Continued use after the changes means your acceptance of the updated version.

11. Contact information

If you have any questions about these Terms, please contact us.:

• Email address: support@quickvox.ru

Thank you for choosing QuickVox!